This is how to log a query with the Liberty Buying & Merchandising team.
- Click on "Submit a request"
- From the drop down list, select "Clipper Query Log"
- Enter subject line as "PO query"
- Enter details of the query, for example
Unable to Identify product
Wrong colour delivered
Shortage
- Complete all other fields including photo upload if required
- Click Submit
- Click on "My Activities" to view all open queries
queries marked "Open" are awaiting feedback from Liberty
queries marked "Awaiting Your Reply" require action by Clipper team